Privacy Policy

Last Updated: October 2025

2nd Door Co., Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect information that you provide directly to us, including:

  • Name and contact information (email address, phone number, company name)
  • Information you provide when contacting us through our contact forms
  • Any other information you choose to provide

We also automatically collect certain information when you visit our website, such as your IP address, browser type, and usage patterns.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send you information about our services and updates
  • Improve our website and services
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your consent
  • To comply with legal obligations or respond to legal requests
  • To protect our rights, privacy, safety, or property
  • With service providers who assist us in operating our website and conducting our business

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict the processing of your information

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse cookies, but this may limit some functionality of our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date (October 2025).

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: sales@2nd-door.co.jp

Company: 2nd Door Co., Ltd.
Tokyo, Japan

Security Policy

Last Updated: October 2025

2nd Door Co., Ltd. ("we," "our," or "us") is committed to maintaining the highest standards of security for our services and protecting the information of our clients and users. This Security Policy outlines our security practices and measures.

1. Information Security

We implement comprehensive security measures to protect information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Secure development practices and code reviews
  • Incident response and monitoring procedures

2. Data Protection

We take data protection seriously and implement measures to ensure the confidentiality, integrity, and availability of data:

  • Data encryption using industry-standard algorithms
  • Regular backups and disaster recovery procedures
  • Data retention and deletion policies
  • Compliance with relevant data protection regulations

3. Access Control

Access to systems and data is restricted to authorized personnel only. We implement:

  • Role-based access controls (RBAC)
  • Multi-factor authentication (MFA) where applicable
  • Regular access reviews and revocation procedures
  • Principle of least privilege

4. Network Security

Our network infrastructure is protected through:

  • Firewalls and intrusion detection systems
  • Secure network architecture and segmentation
  • Regular security monitoring and threat detection
  • Vulnerability management and patching procedures

5. Incident Response

In the event of a security incident, we have procedures in place to:

  • Quickly detect and assess security incidents
  • Contain and mitigate the impact of incidents
  • Notify affected parties as required by law
  • Conduct post-incident reviews and implement improvements

6. Third-Party Security

When working with third-party service providers, we:

  • Conduct security assessments of vendors
  • Require compliance with security standards
  • Monitor and review third-party security practices
  • Maintain contractual security requirements

7. Employee Security

All employees are required to:

  • Undergo security training and awareness programs
  • Follow security policies and procedures
  • Report security incidents and concerns
  • Maintain confidentiality of sensitive information

8. Compliance

We strive to comply with applicable security standards and regulations, including:

  • Industry best practices and frameworks
  • Relevant data protection and privacy regulations
  • Client-specific security requirements
  • Regular compliance audits and assessments

9. Security Updates

This Security Policy may be updated from time to time to reflect changes in our security practices or applicable requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date (October 2025).

10. Contact Us

If you have any questions about this Security Policy or our security practices, please contact us at:

Email: sales@2nd-door.co.jp

Company: 2nd Door Co., Ltd.
Tokyo, Japan